Müller Container is a leading provider of container and waste disposal services in North Rhine-Westphalia. Since its founding in 1971, the company has built an excellent reputation for its flexible, reliable, and fast services for both private and business customers. Originally established as a two-person operation by Bernhard and Karin Müller, the company was taken over and successfully expanded by Natalie Manojlovic in 2003.
Today, Müller Container employs a larger team of permanent staff and offers a wide range of services across North Rhine-Westphalia. Whether for construction sites, home renovations, or garden work, Müller Container is the trusted partner for all container and waste disposal needs.
Before Müller Container implemented ContainerGrid, most processes were handled primarily on paper. The company faced challenges with analog container management, where order processing was mainly done using Excel spreadsheets and paper documents. Manual documentation led to inefficient and non-transparent workflows, as a large amount of data and information was scattered across different lists and documents.
Additionally, scheduling was previously coordinated verbally, resulting in a lack of oversight and inaccurate planning. Communication with drivers relied on WhatsApp and an unstructured paper-based system, often leading to miscommunication and unnecessary time loss.
With the introduction of ContainerGrid, Müller Container has modernized and streamlined its business processes. The digital order management system now allows for quick and easy order processing without the need for paper forms. Mobile communication enables fast and reliable coordination between drivers and dispatchers, preventing miscommunication and increasing efficiency.
Digital container management has improved container tracking, leading to better planning and optimized capacity utilization. The single data entry system and seamless handover between employees have boosted productivity and streamlined workflows. Additionally, flexible scheduling across business areas ensures optimal resource utilization and prevents bottlenecks.
Overall, ContainerGrid has provided Müller Container with a modern and efficient solution that optimizes processes and strengthens the company's competitiveness.
Mobile Driver App
The mobile driver app has significantly reduced the number of inquiries from drivers. Additionally, the digital documentation of collection points enables drivers to independently and efficiently process even complex orders quickly and accurately.
Container Management
The digital container management system has optimized the utilization and efficiency of container usage. With a precise overview of available and already scheduled containers, misunderstandings have been eliminated, saving several hours per week.
Digital Scheduling
With digital scheduling, order processing has been reduced by nearly two hours per day. At the same time, all orders and communications are fully documented digitally, preventing misunderstandings and ensuring seamless coordination.